Why We Built OpsUI Differently#
If you've read our other vendor guides, you know we're brutally honest about ERP problems: hidden fees, per-user pricing that punishes growth, 18-month implementations, opaque "contact sales" pricing.
We built OpsUI to be the alternative.
This isn't a marketing pitch—it's an honest explanation of what OpsUI is, what it isn't, and whether it's right for your organisation. We'll cover our pricing (fully transparent), our modules (pick what you need), and our limitations (we're honest about those too).
What's at stake: If you're a New Zealand or Australian business that has outgrown Xero or MYOB, needs warehouse and inventory capability, wants native payroll, and can't justify NetSuite's $10,000+/month pricing—OpsUI might be your best option. Or it might not be. This guide helps you decide.
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The OpsUI Difference: Three Principles#
1. Modular: Buy What You Need, When You Need It#
Traditional ERPs force you into their package. Need inventory? Buy the full supply chain suite. Need payroll? Buy the full HR module. Don't need manufacturing? Too bad, it's bundled.
OpsUI approach: 20 independent modules across 8 categories. Start with one ($99/month) and add as you grow. No minimum purchase. No forced bundles.
What this means: - Start with Order Management + Inventory ($198/month) - Add Shipping when volume increases ($277/month) - Add Payroll when you're ready ($426/month) - Graduate to full ERP when it makes sense ($1,999/month)
2. Transparent: All Pricing Online, No "Contact Sales"#
Every ERP vendor says they're "competitive" and "flexible." Then they make you request a quote, sit through demos, and negotiate for weeks.
OpsUI approach: Every price is on our website. Every module cost. Every user tier. Every add-on service. No negotiation. No "special pricing" for big companies. No hidden fees.
The psychology: If you have to ask, you can't afford it—except with us, you CAN see exactly what it costs before you talk to anyone.
3. ANZ-First: Built for New Zealand and Australia#
Global ERP vendors treat ANZ as an afterthought. Their payroll requires integration. Their carriers aren't supported. Their support is in another time zone.
OpsUI approach: - Native NZ/AU payroll (KiwiSaver, Superannuation, PAYE/PAYG) - NZ Post, CourierPost, AusPost integrations built-in - Xero and MYOB accounting integration - Support in ANZ time zones - Understanding of NZ/AU business practices
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The Module Catalog: 20 Modules, 8 Categories#
Category 1: Sales & Commerce#
Order Management ($99/month) - Order processing and tracking - Customer management - Multi-channel order consolidation - Real-time order status - Partial shipments and backorders
Best for: E-commerce, retail, distribution
Category 2: Core Warehouse Operations#
Inventory Management ($99/month) - Real-time stock levels - Multi-location support - Stock valuation (FIFO, average cost) - Reorder points and alerts - Stock takes and adjustments
Receiving/Inbound ($79/month) - Purchase order management - Goods receipt processing - Quality checks on receipt - Putaway suggestions - Supplier performance tracking
Shipping/Outbound ($79/month) - Carrier integration (NZ Post, DHL, FedEx, AusPost, CourierPost) - Shipping label generation - Packing slips - Tracking updates to customers - Multi-parcel shipments
Category 3: Advanced Warehouse Features#
Cycle Counting ($89/month) - Requires Inventory Management - Scheduled and ad-hoc counts - Variance tracking and approval - Accuracy reporting by location - ABC analysis integration
Wave Picking ($89/month) - Requires Order Management - Batch order optimization - Picker assignment and tracking - Efficiency metrics - Release waves by carrier cutoff
Zone Picking ($89/month) - Requires Order Management - Zone-based picking strategies - Pick path optimization - Picker performance tracking - Zone balancing
Slotting Optimization ($99/month) - Requires Order Management + Inventory - Product placement optimization - Velocity-based slotting - Seasonal adjustments - Ergonomic considerations
Category 4: Logistics & Route Optimization#
Route Optimization ($129/month) - Requires Order + Inventory Management - AI-powered delivery routing - Multi-stop optimization - Real-time driver tracking - ETA calculations - Proof of delivery
Category 5: Quality & Compliance#
Quality Control ($99/month) - Inspection workflows - Quality holds - Non-conformance tracking - Corrective actions - Certificate of analysis generation
Exceptions Management ($79/month) - Exception flagging and categorisation - Resolution workflows - Escalation rules - Exception trend reporting
Category 6: Business Automation#
Business Rules Engine ($129/month) - Workflow automation - Conditional triggers - Custom business logic - Approval workflows - Alert rules
Category 7: Analytics & Intelligence#
Dashboards & Reporting ($99/month) - Real-time dashboards - Custom reports builder - Scheduled report distribution - Export to Excel/PDF - KPI tracking
ML/AI Predictions ($149/month) - Requires Dashboards + Inventory - Demand forecasting - Anomaly detection - Inventory optimization - Reorder recommendations
Category 8: Enterprise Management#
Finance & Accounting ($199/month) - General ledger - Accounts payable and receivable - Financial reporting - Multi-currency support - Bank reconciliation - GST/BAS reporting
Human Resources ($129/month) - Employee management - Leave tracking and accruals - Timesheets - Onboarding workflows - Document management
Payroll ($149/month) - Native NZ/AU - Full NZ payroll compliance - Full AU payroll compliance - KiwiSaver and Superannuation - PAYE and PAYG - Leave accruals (annual, sick, long service) - Payslip generation - Bank file generation - IR/ATO reporting
Production/Manufacturing ($149/month) - Requires Inventory Management - Bill of materials - Production orders - Work center management - Material requirements - Costing
Procurement ($129/month) - Supplier management - Purchase requisitions and approval - RFQ management - Contract tracking - Supplier performance
Maintenance Management ($99/month) - Asset tracking - Preventive maintenance scheduling - Work orders - Parts inventory - Maintenance history
Returns Management/RMA ($89/month) - Return authorization workflow - Inspection on receipt - Refund processing - Credit note generation - Return reason tracking
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User Pricing: Breaking the Per-User Trap#
Traditional ERP: More users = More cost, linear forever.
| Users | NetSuite | Dynamics 365 | OpsUI |
|---|---|---|---|
| 5 | $500-1,000/mo | $400-750/mo | $0 extra |
| 15 | $1,500-3,000/mo | $1,200-2,250/mo | $149/mo |
| 50 | $5,000-10,000/mo | $4,000-7,500/mo | $299/mo |
| 100 | $10,000-20,000/mo | $8,000-15,000/mo | $499/mo |
| Unlimited | $20,000+/mo | $15,000+/mo | $799/mo |
OpsUI user tiers: - 1-5 users: $0 (included with modules) - 6-15 users: $149/month - 16-50 users: $299/month - 51-100 users: $499/month - Unlimited users: $799/month
What this means: A 100-user distribution company pays the same user fee as a 500-user company. Growth doesn't punish you.
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Full ERP Bundle: $1,999/Month#
All 20 modules, unlimited users, priority support.
What's included: - All current modules - All future module releases - Unlimited users - Priority support (faster response) - Integration assistance - Dedicated account manager - Custom training sessions
Savings: 35% vs buying all modules individually + unlimited users included.
Who this is for: Organisations ready for full ERP, replacing multiple systems, wanting predictable pricing.
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The Full ERP Bundle Pricing Comparison#
vs NetSuite (100 users, full ERP)#
| Factor | NetSuite | OpsUI |
|---|---|---|
| Software cost | $10,000-20,000/mo | $1,999/mo |
| User cost | Included | Included |
| Implementation | $500K-1.5M | $10-30K |
| Timeline | 6-12 months | 4-8 weeks |
| Pricing visibility | Contact sales | Online |
| Year 1 total | $700K-1.8M | $35-55K |
vs Microsoft Dynamics 365 (50 users)#
| Factor | Dynamics 365 | OpsUI |
|---|---|---|
| Software cost | $4,000-7,500/mo | $1,999/mo |
| User cost | $5,000/mo | Included |
| Implementation | $200-500K | $15-40K |
| Timeline | 6-12 months | 4-8 weeks |
| Year 1 total | $300-600K | $40-65K |
vs SAP Business One (25 users)#
| Factor | SAP B1 | OpsUI |
|---|---|---|
| Software cost | $2,500-5,000/mo | $1,999/mo |
| Implementation | $150-400K | $20-50K |
| Timeline | 4-8 months | 4-8 weeks |
| Year 1 total | $180-460K | $45-75K |
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Implementation Timeline: Reality#
| Scope | OpsUI | NetSuite | SAP B1 |
|---|---|---|---|
| 1-2 modules | 2-5 days | 2-3 months | 2-3 months |
| 3-5 modules | 1-2 weeks | 4-6 months | 4-6 months |
| 9 warehouse modules | 2-4 weeks | 6-9 months | 6-9 months |
| Full ERP (20 modules) | 4-8 weeks | 9-18 months | 8-12 months |
Why we're faster: - Modular architecture = simpler setup - Pre-built integrations for ANZ carriers and banks - No complex customisation required - Configuration over customisation
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What OpsUI Does NOT Do Well#
Honest limitations:
Complex manufacturing: Our Production/Manufacturing module handles basic discrete manufacturing. If you need complex process manufacturing, advanced planning and scheduling, or shop floor control integration, look at SAP or Infor.
Multi-national operations: We're built for ANZ. If you need operations across 20 countries with complex intercompany transactions, SAP or Oracle are better suited.
Project-based businesses: We don't have native project accounting or resource management. Professional services firms should look at NetSuite with PSA.
Enterprise-scale distribution: If you're running 50+ warehouses with complex cross-docking and advanced WMS, we may not be sufficient.
What we're great at: - Single to multi-site distribution - E-commerce fulfilment - Retail operations - Light manufacturing - ANZ businesses outgrowing Xero/MYOB
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The ANZ Advantage#
Native NZ/AU Payroll#
Unlike NetSuite (requires integration) and SAP (complex setup), OpsUI has native NZ/AU payroll:
New Zealand: - PAYE calculations - KiwiSaver (employee and employer) - Student loan deductions - Child support - Leave accruals (annual, sick, alternative) - Long service leave tracking - IR filing support
Australia: - PAYG withholding - Superannuation guarantee - Salary sacrifice - Leave accruals (annual, sick, carer's, long service) - Single Touch Payroll support
ANZ Carrier Integrations#
Built-in, no extra cost: - NZ Post - CourierPost - AusPost - DHL - FedEx - UPS
Accounting Integrations#
If you prefer Xero or MYOB for accounting, we integrate: - Sales invoices push to Xero/MYOB - Purchase invoices sync - Payment reconciliation - Journal entries
Or use our native Finance & Accounting module.
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User Roles: 14 Predefined#
No need to configure roles from scratch:
Warehouse: Picker, Packer, Stock Controller, Inwards, Dispatch Operations: Production, Maintenance, RMA Business: Sales, Supervisor Finance: Accounting HR: HR Manager, HR Admin System: Admin
All roles included with any module purchase. Configure permissions at granular level if needed.
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Security and Compliance#
- JWT-based authentication (8hr access, 7-day refresh)
- 14 predefined roles with granular RBAC
- Data encryption at rest and in transit
- Complete audit trail (2-year retention)
- Rate limiting and security headers
- SOC2/ISO27001 audit capabilities
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Add-on Services#
| Service | One-Time | Monthly |
|---|---|---|
| Integration setup | $1,500 | - |
| Custom API development | $5,000 | - |
| Data migration | $3,000 | - |
| Premium 24/7 support | - | $299 |
| Training session | $750 | - |
| White-label branding | $5,000 | $199 |
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Pricing Examples: Real Scenarios#
Small Business Starting Out (3 users) - Order Management: $99 - Inventory Management: $99 - Users (1-5): $0 - **Total: $198/month**#
Growing E-commerce (10 users) - Order Management: $99 - Inventory: $99 - Shipping: $79 - Dashboards: $99 - Users (6-15): $149 - **Total: $525/month**#
Full Warehouse (25 users) - All 9 warehouse modules: $796 - Users (16-50): $299 - **Total: $1,095/month**#
Complete ERP (100 users) - Full bundle: $1,999 - Unlimited users: Included - **Total: $1,999/month**#
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When to Choose OpsUI#
Strong Fit#
- ANZ-based business
- 5-200 users
- Distribution, e-commerce, retail
- Outgrowing Xero/MYOB
- Need warehouse/inventory capability
- Want native NZ/AU payroll
- Budget-conscious
- Want transparent pricing
- Need fast implementation
Consider Alternatives#
- Complex process manufacturing (SAP, Infor)
- Multi-national operations (SAP, Oracle)
- Project-based business (NetSuite)
- Enterprise-scale distribution (SAP EWM)
- Need extensive customisation
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Monday Morning Action Plan#
- Calculate Your Current ERP Cost: Include software, users, maintenance, integrations. Compare to OpsUI transparent pricing.
- List Your Required Modules: Use our module catalog. Add up only what you need.
- Check User Tier: How many users? Calculate the tier cost.
- Compare Total: OpsUI vs your current system vs alternatives.
- Start Small: Order Management + Inventory is $198/month. Try it before committing to full ERP.
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Conclusion: Honest Self-Assessment#
OpsUI isn't for everyone. We're not trying to compete with SAP for complex global manufacturers. We're not trying to be the professional services ERP.
We're the right choice for ANZ businesses that: - Need more than Xero/MYOB but can't justify NetSuite - Want transparent pricing without "contact sales" games - Need native NZ/AU payroll - Want warehouse and inventory capability - Prefer modular growth over monolithic commitment
We're the wrong choice if you need: - Complex process manufacturing - Multi-national consolidation - Project-based accounting - Enterprise-scale distribution
The best ERP decision is an informed decision. Compare honestly. Choose carefully. If OpsUI fits your needs, we're here. If not, our other vendor guides might point you in the right direction.